Fiorah, Tönning, Str. Badalle 20A, 25832 is the developer and operator of the Fiorah online shop. We take the protection of your personal data very seriously and observe the requirements of the European General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) when collecting, processing and using your data. The following declaration gives you an overview of how we ensure data protection and what types of data we collect and for what purposes.
1. Person responsible
The person responsible for data processing on this website is:
Fiorah
Str. Badalle 20A
25832 Tonning
Hamburg - Germany
Email: fiorahecom@gmail.com
2. Collection and processing of personal data
2.1 Personal data
“Personal data” means any information relating to an identified or identifiable natural person. This includes, but is not limited to:
- name
- address
- E-mail address
- Telephone number
- Payment details (e.g. bank details, credit card numbers)
- IP address
2.2 Collection of data
We collect personal information when you:
- Register on our website
- Place an order
- Visit our website (including through cookies, log files, web beacons)
- Communicate with us by email or phone
2.3 Purposes of processing
We process your personal data for the following purposes:
- To process and execute your orders
- To communicate with you about your orders and inquiries
- To improve our services and our website
- To fulfill legal obligations
3. Legal basis for processing
Your personal data is processed on the basis of the following legal bases:
- Fulfillment of a contract (Art. 6 para. 1 lit. b GDPR)
- Consent (Art. 6 para. 1 lit. a GDPR)
- Fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR)
- Protection of legitimate interests (Art. 6 para. 1 lit. f GDPR)
4. Transfer of data
We will only pass on your personal data to third parties if this is necessary for the performance of the contract or if you have expressly consented. The recipients include:
- Payment service providers (e.g. PayPal, credit card providers)
- Shipping service providers (e.g. DHL, Hermes)
- IT service providers (e.g. hosting providers)
- Public bodies under legal obligation (e.g. tax authorities)
5. Data transfer to third countries
If your data is transferred to service providers in third countries, this will only take place if an appropriate level of data protection is guaranteed, e.g. by concluding standard contractual clauses of the European Union.
6. Cookies and web analysis services
Our website uses cookies to analyze website usage and provide you with a better user experience. We also use web analytics services such as Google Analytics to analyze and improve website usage.
6.1 Cookies
Cookies are small text files that are stored on your device. They help us to optimize the website and improve the user experience. You can deactivate the use of cookies in the settings of your browser. Please note that deactivating cookies may limit the functionality of the website.
6.2 Web analysis services
We use Google Analytics, a web analysis service provided by Google LLC. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. For more information, see Google's privacy policy .
7. Your rights
You have the following rights regarding your personal data:
- Right to information (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
You can contact us at any time to exercise these rights.
8. Data retention
Your personal data will only be stored for as long as is necessary to fulfill the contract and to comply with statutory retention periods.
9. Security
We use technical and organizational measures to protect your personal data against loss, destruction, unauthorized access, alteration and distribution. However, despite all security measures, complete security cannot be guaranteed.
10. Changes to the Privacy Policy
We reserve the right to change this privacy policy from time to time to adapt it to new legal requirements or changes to our services. The most current version will always be available on our website.
11. Contact
If you have any questions about this privacy policy or data protection in general, you can contact us using the following contact details:
Fiorah
Str. Badalle 20A
25832 Tonning
Hamburg - Germany
Email: fiorahecom@gmail.com
